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Lela Emad, MD

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Lela Emad, MD
Women's OBGYN
(13 Reviews)
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1128 Sonoma Avenue Santa Rosa, CA 95405
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.197.181
August 12, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.160.146
May 15, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this OBGYN thoroughly review your medical history before examining you?
Yes, they were extremely thorough
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.245.98
April 23, 2013
Was this provider's staff friendly?
Friendly Enough
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous xxx.xxx.227.101
October 15, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by M. ROSE xxx.xxx.130.250
May 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.129.67
April 01, 2012
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They knocked before entering the exam room, and even waited for me to reply that I was ready before entering. They really respected my privacy. I wasn't pressured here to use any particular medications or birth controls. All my questions were answered and nothing was pushed on me. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Dbrooks
December 08, 2011
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous
October 06, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
July 13, 2011
I wasn't pressured at all to use any particular medications or birth controls. They answered all my questions and gave me their honest opinion on what would work for me and what wouldn't. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. The chairs in the waiting room were pretty standard I suppose. They served their purpose while I was waiting, but it would have been nice if they were a little more comfortable.
by lolo
June 27, 2011
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Map and Directions
1128 Sonoma Avenue, Santa Rosa, CA 95405