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Helen Chang, M.D.

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Helen Chang, M.D.
(48 Reviews)
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15525 Pomerado Rd Suite a-8 Poway, CA 92064
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Consumer Feedback

(48 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.104.131
July 31, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.174.130
July 29, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.107.92
July 05, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this OBGYN promptly notify you about any test results?
Yes, they were fairly prompt
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Would you recommend this OBGYN to others?
No
by Anonymous xxx.xxx.45.2
July 01, 2013
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.208.188
March 17, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
by Anonymous xxx.xxx.103.39
February 07, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was it easy to make an appointment with this provider?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this OBGYN use current and safe equipment?
Yes; the equipment is very advanced!
by km xxx.xxx.181.81
December 31, 2012
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider friendly?
Yes
by Anonymous xxx.xxx.89.137
December 17, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.66.159
November 17, 2012
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this OBGYN fully explain your treatment's risks and benefits?
Yes, in-depth
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.200.155
October 08, 2012
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Map and Directions
15525 Pomerado Rd Suite a-8, Poway, CA 92064