Lydia Aguilera, M.D.

Lydia Aguilera, M.D.
520 W Beverly Blvd Montebello, CA 90640
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Are you going to visit this provider again?
Without a doubt!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by cindy xxx.xxx.99.71
September 05, 2013
Did this OBGYN promptly notify you about any test results?
Yes, they were the fastest I've seen and very polite
Was this provider's staff friendly?
Yes, they went above and beyond
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.12.37
November 20, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.175.99
November 07, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were you able to relax during your appointment?
Yes
Did this provider use excessive foul language?
No
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Mary Perreira xxx.xxx.81.155
October 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.8.86
July 03, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
January 20, 2012
Did this OBGYN fully explain your treatment's risks and benefits?
Yes, in-depth
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
November 16, 2011
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. All of the risks and benefits of my treatment were explained to me. Lydia Aguilera, MD was very thorough and informative. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They seemed really knowledgeable and were able to answer all my questions in-depth. I understood all my options fully and they really took the time to make sure my questions were answered.
by Giselle
September 23, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
May 27, 2011
They paid close attention to me and all of my questions were answered. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by Star
May 24, 2011
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