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Steven Hartford, MD

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Steven Hartford, MD
Fox J John Inc
(14 Reviews)
> Get Phone Number & Directions
1818 Verdugo Blvd Ste 401 Glendale, CA 91208
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.211.136
October 14, 2013
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.250.252
May 03, 2013
He is friendly and does things quickly, such as ultrasound, measurements, etc. which means he doesn't really spend too much time with the patient. One concern is that he doesn't really remember my pregnancy, I've had to remind him how far along I was during my some of my appointments. Some appointments the nursing staff would forget to do basic stuff like weigh me. I'm still with the doctor because he seems competent and is your average friendly doctor, but the key word is AVERAGE - average staff, average doctor, average attention. This is my first pregnancy but for my next pregnancy I'll most likely go to a different doctor.
by Anon xxx.xxx.103.41
February 11, 2013
THERE IS CURRENTLY, A LAW SUIT OPEN AGAINST THIS DR.
This dr. not only did not care for the baby, but did not even take a quick look at the baby he had delivered. He ran away from the room like he has another appointment and did not give me ANY care. That's the last time I have seen this dr. He did not even come back to the hospital to see how his patient is doing, let alone the baby. He sent another dr. from his office to check on me. Here is my first review which is fully the truth.
"If you are planning on losing your full term baby go here, because this happened to me.
My baby passed away due to a hemmorage in his brain and here is the story:
My doctor (Dr. Hartford who practices in the building next to the hospital and is on the board of directors at VHH) came in once (only 1 time throughout the entire labor). When he came the second time, he walked in after 4 hours of me pushing to get the baby out and told me there is not enough time for him to take me to C-Section. So, he has to use the vaccum to get the baby out. He used the vaccum TWICE to get my baby out. It is believed by other doctors who examined him afterwards, who have revirewed his medical records, that the baby went into distress when the vaccum came into play and there is a very high chance that he bled at that time. Bottom line is, him and nursing staff did not identify that the baby is in distress and that the baby is having a hard time getting out... she just kept telling me i should push harder, where as my baby's hand was on his chin making it hard for him to pass the passage. So, the nurse didn't even identify that my baby's position is in a way that he will never get out if we continue pushing.
I am still to figure out what kind of a hospital nurse tells the mom "you are fissing him too much. you should just go home and sleep" when my baby is on a billi bed for 5 nights and his billi rubin level is not going down.
I am still to figure out since when is it ok if the delivery doctor gives a baby brachial plaxus because he comes in so late that he doesn't have time to take him out via c-section and has to vaccum the baby and pull his arm...and worst of all, he just doesn't do anything about it.
I am still to figure out why a nurse would leave me for 10 minutes during labor (occasionally) to go outside the room and tell me to push if a contraction comes around....
I LOST MY BABY DUE TO NEGLIGANCE FROM DELIVERY DOCTOR (S. HARTFORD) AND VH HOSPITAL STAFF, AND OF COURSE THE PEDIATRICIAN WHO VISITED HIM FOR 8 DAYS AND TOLD US HE IS FINE (GLENDALE PEDIATRICS).
by H.B. xxx.xxx.249.100
October 11, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.138.226
April 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.159.18
March 26, 2012
Was this provider's staff friendly?
Yes
Were you able to relax during your appointment?
Yes
Did this OBGYN promptly notify you about any test results?
Yes, they were fairly prompt
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
February 03, 2012
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
January 16, 2012
They go out of their way to make everyone feel equally respected and cared for. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I love that they are always more than happy to answer my questions, and actually welcome questions. I appreciate that I can pick up the phone and get the answer I need.
by Anush
December 13, 2011
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes
Did this provider listen to your input and concerns?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
October 27, 2011
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Map and Directions
1818 Verdugo Blvd Ste 401, Glendale, CA 91208