Kimberley Fillmore, MD

Kimberley Fillmore, MD
Diablo Valley Women Ob-Gyn Grp 2299 Bacon St Ste 1 Concord, CA 94520
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider friendly?
Yes
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
Did this OBGYN pressure you to use certain birth controls or medications?
No
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.117.4
January 21, 2014
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.74.66
April 03, 2013
Did this OBGYN fully explain your treatment's risks and benefits?
Yes, in-depth
Was it easy to make an appointment with this provider?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.91.140
February 04, 2013
The doctor would not let me tell her my symptoms - she was totally rushed. When she performed the exam, she was extremely rough and hurt me! She told me that I had one thing, but when I researched it, it had totally different symptoms than I was experiencing. When I went in for my second (follow-up) visit, the staff said that she was not in and that they had called me several times on my disconnected home phone (a number that I never gave them). I gave them my cell phone, but they did not bother to call me on that phone, so I drove for over an hour for absolutely nothing. Besides, why would they call a disconnected number several times? Both the doctor and staff are very, very rude. I will not be going back to them!
by Extremely Unhappy Patient xxx.xxx.146.238
August 06, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this OBGYN thoroughly review your medical history before examining you?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Would you recommend this provider to others?
I Already Have
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
June 23, 2011
Very bad bedside manner. I had a Bartholin's cyst for the first time and had no idea what it even was. She was difficult to get to explain it and what steps I would take to get rid of it. Finally I end up having surgery to get rid of it which she apparently did (I never saw her). At my follow-up appointment two weeks later she is out of the office and I see her PA. I unfortuately have the same swelling and pain all over again, as if I never had the surgery. The PA isn't very informative but calls me back to put me on antibiotics. I call the next day to talk to the Dr. so I may ask the many questions I have, like, why is it back only two weeks later and how is that possible? Her staff tells me she does not do phone calls and I would have to make an appointment!!! I was just in!!! I came in to see her and she was replaced at the last minute with a PA, whom was very nice but isn't my doctor with the answers to the questions I have. I was told on the phone that I was to tell them my questions and they would get back to me at the end of the day, to which I complained, I mean it would take the doctor about 5 minutes to talk to me and make me feel better. Lo and behold nobody calls me, not even the staff. I sat by the phone waiting at 5pm when they told me they would call and no call. I haven't been treated like I have any importance up till now, don't know why I would think it would change. I will be changing doctors after I get this problem under control.

by Not happy
June 01, 2011
I went in as an emergency visit, having seen her once previously for a pap smear. I had strange adbominal pains and spotting, plus I found an odd white patch on skin on my female parts. The dr. took a hasty look at the external area and said she saw nothing and started to get up to leave, taking her gloves off. Never checked the internal area for bleeding. I told her to please examine the white patch, and used my finger to indicate the location. She huffed and sat down and put her glove back on, got closer, and saw the patch. Long story short...it was cancer. When I came in for the biopsy she severely lectured me with great hostility because I asked if it might be Lichen Schlerosis, related to my Rheumatoid Arthritis. Said she had 8 years of medical training and did not like her patients going online to research their ailments. After the biopsy came back, I elected to go see a gynecological oncologist, rather than continue with Dr. Fillmore. She called me and berated me for going to a specialist, saying she did hundreds of these surgeries every year and was as much an expert as he was. If I had not FORCED her to take a second look, I would be walking around with CANCER continuing to grow, RIGHT NOW!!
by decalgal
March 14, 2011
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