Lawrence Dickinson, MD

Lawrence Dickinson, MD
Pacific Brain & Spine 20055 Lake Chabot Rd, Lk Chabot Med Ctr #110 Castro Valley, CA 94546
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider late to your appointments?
No, they were on time
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.125.34
April 18, 2013
Are you going to visit this provider again?
If I need to, I'll return
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.110.134
December 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.187.14
September 02, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.192.161
August 02, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was the waiting area spacious?
No, but I can always find a seat
Was this provider's office easy to locate?
Fairly Easy
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider offer flexible appointment times?
No, they are almost always unavailable
by Anonymous
December 18, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you leave the office feeling satisfied with your visit?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
August 31, 2011
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They have really great customer service here. They always put their customers first, regardless of the situation. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by lewis
June 03, 2011
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