Mark Klebanov, MD

Mark Klebanov, MD
Mark Klebanov Medical Office 120 La Casa Via Ste 209 Walnut Creek, CA 94598
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.70.148
January 31, 2013
Are you going to visit this provider again?
Without a doubt!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider prominently display their diplomas or business license?
Yes
Was it easy to make an appointment with this provider?
Yes
by Tatyana xxx.xxx.6.120
January 11, 2013
Would you refer this provider to a family or friend?
Yes
by Anonymous
February 24, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
January 26, 2012
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
January 13, 2012
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this business handicap-accessible?
Yes, it was handicap-accessible
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Would you refer this provider to a family or friend?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
November 30, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
October 18, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
July 13, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
June 14, 2011
Dr. Klebanov is the best general practitioner I ever met: knowledgeable, attentive and always willing to talk to a patient as his equal. The waiting time can be a bit of an issue, though, as he is quite popular among aging Russian emigrants in the area.
by Eugene Y.
April 28, 2011
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