Lawrence Cooper, MD

Lawrence Cooper, MD
Northern CA Medical Assoc 4702 Hoen Ave Santa Rosa, CA 95405
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.88.36
May 02, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.142.225
November 19, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
January 11, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Does this provider have helpful information available online?
Yes, but its hard to find
by Anonymous
August 26, 2011
Did this provider prominently display their diplomas or business license?
Yes
Was this provider late to your appointments?
No, they were on time
Was this provider's office too loud?
No, it wasn't too loud
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
May 04, 2011
Was this provider friendly?
Yes
Would you refer this provider to a family or friend?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
March 15, 2011
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