William Harrell, MD

William Harrell, MD
2021 Santa Monica Boulevard Suite 337E Santa Monica, CA 90404
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Staff
2.5 star average for Staff
Value
2 star average for Value
Recommended
1 star average for Recommended
Expertise
3 star average for Expertise
Front office/ receptionist is flippant and rude. Dr. Harrell now charges a “Concierge Fee” of $500 for pre-authorizations, phone calls, after-hour pharmacy calls – supposedly as of Oct. 2014, but in July 2014, I was told he would NOT see me unless I signed the form for “Concierge Fee” (even though I was his patient and he is IN-network). He later agreed to see me, but I do not trust him anymore. Money seems to be more important to him than possibly my health. If he wants more money, he should just do a cash only practice- and tell his patients up front. I felt preyed upon.
by ingma xxx.xxx.216.98
July 22, 2014
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.64.61
June 20, 2013
Were you able to relax during your appointment?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
August 18, 2011
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