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Theresa Escalante, MD

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Theresa Escalante, MD
(11 Reviews)
> Get Phone Number & Directions
16300 Sand Canyon Ave Ste 904 Irvine, CA 92618
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Consumer Feedback

(11 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
I had ovarian cysts that were noted on ultrasound and advised followup in 6 months. dr e never told me this, nor did she order any follow-up. Didn't find out until 18 months later, when a hysterectomy was required because the cysts had grown.
by rae xxx.xxx.192.31
April 09, 2015
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.51.18
September 18, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.69.241
March 25, 2012
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
January 20, 2012
I was being treated by Dr. Escalante for several months for high blood pressure and anxiety and depression.( July 2011 - Nov 2011.) She put me on medical leave for this condition.
I was very shocked that she charged me $150 to fill out a few pages of information that needed to be submitted in order for me to get my benefits. None the less, I paid the $150. A couple of months after being treated, I needed some time sensitive information to go to my supplemental insurance my work provides. I told Dr. Escalante this, and her staff. I was very pro-active making calls to the office. Dr Escalante failed to provide this needed information, and my claim was denied. I appealed my claim. The doctor at the insurance company tried to contact Dr. Escalante TWO times to verify my information. She did not return that call. As a result, my claim was denied. The impact for me, is a monetary loss of about $5000, as well as causing me more stress and anxiety. I would not recommend Dr. Escalante to anyone. My friend that referred me to her was shocked and disgusted by Dr. Escalantes actions.
by Not Happy
January 11, 2012
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Would you recommend this internist to others?
No
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
December 28, 2011
Would you recommend this internist to others?
No
Was this provider's staff friendly?
No, they were rude
Was it easy to make an appointment with this provider?
Practically Impossible
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
December 17, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
by Anonymous
November 30, 2011
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Was it easy to make an appointment with this provider?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you experience unnecessary pain during your visit?
No
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
September 21, 2011
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by TL
June 03, 2011
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Map and Directions
16300 Sand Canyon Ave Ste 904, Irvine, CA 92618