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George Molina, MD

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George Molina, MD
(11 Reviews)
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685 Medical Center Dr W Ste 102 Clovis, CA 93611
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Should be a 0 . Today was suppose to be my very first Appt. with Dr. Molina referred by Urgent care. I waited 4 weeks to be seen. Showed up early to fill out paperwork. Met the God AWFUL front desk lady also (made up office manager) shes the only one in the office. Was told that she cancelled my appt (nobody called and she acknowledged that ) and already given it away. I repeatedly asked to speak to the DR. Because I currently have a Hernia along with other issues and needed to be seen ASAP after waiting 4 weeks to get in. She was condescending and rude the entire time. After explaining to her the Urgency and the fact that she cancelled my appt in error and didnt notify me she continued to tell me there is nothing she could do and I could not talk with the DR. Me (obviously) upset at this time and in tears because i waited so long to get in stood my ground and stated I was going to wait until I could talk to the Dr to leave. She did not like that one bit. She proceeded to shuffle through her index cards and call security. She stated "I have a person here that is upset without an Appt and is not a Patient that needs to be escorted out" .. by the way I had my 6 and 7 year old little boys with me because Its summer break. EXCUSE me I DID have an appt that she cancelled and I WAS a Patient.
She was the very worst disrespectful,rudest person I have EVER met in my life. Would not recommend to anyone if you cant stand unfriendly rude office staff. I am Filing a Complaint with the Board of Directors affiliated with the DR and The State of California and Insurance. This was considered a access to care issue. I needed to be seen and I was not allowed too. Expressed the urgency and she did nothing. I DID NOT CANCEL MY APPT SHE DID. I showed up the correct day and time even early like I was suppose to. I hope Dr. Molina Reads this and It would be nice for him to contact me Directly if he truly is a great Dr. I would imagine he wouldn't like his office to be know for having "that lady" you know the rude office lady. I will tell every single person I know about this experience and I hope to god something Urgent doesn't happen within the next few days. Than I will be taking legal action.
by Rose xxx.xxx.19.249
July 20, 2017
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this doctor to others?
I Already Have
Was this doctor friendly?
Extremely Friendly
Was this provider's office clean?
Totally yes
by Anonymous xxx.xxx.115.29
April 17, 2014
Do you feel confident that this provider will work with you until a solution is reached?
Yes
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Was the office accommodating when booking an appointment?
Great
Does this provider use current and safe equipment?
Yes
Would you recommend this internist to others?
I Already Have
by Anonymous xxx.xxx.115.29
March 04, 2014
Does this provider promptly return your phone calls?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
by Anonymous xxx.xxx.1.78
May 20, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Would you recommend this internist to others?
I Already Have
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.162.195
April 08, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.142.252
January 02, 2013
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.90.86
December 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.191.209
July 06, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
February 06, 2012
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They paid close attention to me and all of my questions were answered.
by TED
June 24, 2011
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Map and Directions
685 Medical Center Dr W Ste 102, Clovis, CA 93611