Peter Madill, MD

Peter Madill, MD
Peter Madill Medical Corp 1020 Gravenstein Ave Ste 120 Sebastopol, CA 95472
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Was this doctor's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Does this doctor use current and safe equipment?
Fairly current
Were the waiting room chairs comfortable at this doctor's office?
They were average
Are you confident that this provider will continue working with you until a solution is reached?
Not really
by Anonymous xxx.xxx.66.131
April 26, 2014
I drove from LA to see him based on a stellar recommendation by a friend who worked with him about ten years ago. The first visit went well. I had labs taken and waited for my next appointment by phone after the labs were received. On the day of my phone appointment, he was running late. No biggy. Then we talked and he said he only had a few of the results. Gave me very little information and said he would get back to me about the rest of the results. After two weeks with no feedback I called and the front desk was rude. She said he was not in the office due to a death in the family. OK, I understood that, and waited another month. Finally I wrote with a list of all the unfinished list of lab result and information I was still waiting for. I received no response for a week. Finally the doctor called me and apologized and went over the labs he had, again. There was no new information, I asked about the rest but he said he would have his assistant get back to me and was so sorry about the delay. then I waited for the assistant for another week and still got nothing. I wrote again and no response. I gave up. I was really angry because I spent over a thousand dollars to get there and they didn't have the courtesy to follow up. the only thing I got in the mail was a bottle of probiotics and a bill. Then a month later another bill with the consultation fee. Then another month later another bill with the consultation fee taken off but only with the supplement fee. I paid it thinking they understood why I hadn't paid. Meanwhile I was getting the bills for the lab tests that I never got information on, to the tune of about 500 dollars. As bills came in I got more and more upset. I sent them another note, the front desk email and again there was no answer. Finally after 6 months I wrote the doctor personally and laid out the problem. He apologized profusely and read out my labs but they were no longer valid. So I would have to do them again.
Furious I said politely that I dont think this is going to work. I don't want to spend more money with you and get ignored and undervalued. I guess you cant rely on recommendations from years prior as things change as do people and healthcare providers and their priorities.
by Anonymous xxx.xxx.116.108
July 28, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this general practitioner's staff friendly?
Not Really
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider answer all of your questions?
Yes
Were the waiting room chairs comfortable at this general practitioner's office?
They were average
by Anonymous xxx.xxx.118.201
October 22, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.76.232
September 18, 2012
For Benzo w/d there is no better Dr anywhere. After the death in family I was prescribed xanax for insomnia and anxiety. I took it for 2 months a few times a week and when I stopped experienced intense w/d symptoms. Visits to other physicains were useless-they said it was all in my head. I found Dr Madill off of Benzodocs and he saved my life. He paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Mary Cain xxx.xxx.2.61
May 09, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
February 03, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
December 14, 2011
Was this general practitioner friendly?
Extremely Friendly
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
December 05, 2011
Was this provider's office too loud?
No, it wasn't too loud
Did this general practitioner answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office too cold?
No, it was fine
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
November 01, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this general practitioner friendly?
Extremely Friendly
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
August 17, 2011
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