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Heidi Mist, MD

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Heidi Mist, MD
Heidi C. Mist M.D.
(20 Reviews)
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1022 Jefferson St Red Bluff, CA 96080
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
If I could go lower then 1 star I would. After several years of my whole family being treated by Heidi Mist my opinion of her and her office has changed from highly satisfied to greatly disappointed. I am not only disappointed in her as a doctor but as a human being as well. For several years everything seemed to be great. It seemed the staff was friendly and Heidi seemed Caring and attentive to our issues. Our issues started with the office. We started getting messaged about unpaid copays and I would have to bring in reciepts and bank statements to show that we in fact indeed did pay our copay when we arrived for our visit. This was irritating and an inconvenience. Their office is EXTREMELY disorganized. I also found Nygle Unprofessional and rude on many occasions! In May I went to refil my prescriptions and was told they were not being refilled. When I called the Dr office I was told that I had been discontinued as a patient back in October.. I replied I never received such a letter. She had been refilling my prescriptions since for 7 months! I had no Idea.. I went to the office and got a copy of the letter as asked if they would refill for 30 days as I never received the letter. I was told no. So there I was standing in her office.. UPSET... SCARED... FRANTIC at the thought of not being able to obtain my Diabetes medications! I had finally got my diabetes under control and the weekend after leaving her office with no medications my blood sugar numbers reached an unsettling 300. There I was being left with NO ACCESS to life saving medications! Off my meds cold turkety! I felt horrible and let down! During these 7 months of her refilling my prescriptions I had taken my kids to see her as well as my 100% Disabled Veteran husband and I was NEVER told or mentioned to that I had been discontinued as a patient. It took me 7 weeks to get a new patient appointment with the only other Dr in town that is taking patients. During that time My husband calling in that he needed a refill on prescription he takes for his war injury. He called the DAY BEFORE he was out. They said they needed to see him. Made the apt for 10 days later. He was out of pills for 10 days. They refilled his prescription and we left. Almost a week later we got a call saying because he didn't have that said prescription in his urine they would no longer be able to fill it for him anymore. Of course He would not 10 days after he ran out! I am writing this review so that hopefully nobody else finds them in a situation where they cant get their life saving medications. Not only has my health been put into danger apparently this is how this Dr and Office Treats their Veterans and Veteran Families. We have refereed multiple people to her office who have also received letters stating her office was not a good fit for them or would not take them as a patient. It seems that she only wants the cream of the crop insurance and if you do have good insurance and have real issues to deal with she doesn't want to work with you, I asked to meet with her about the discontinue .. Hoping to at least get my diabetes refill to sustain me and I was told by her office she would be out of town for several months. I could not believe I was being lied to. I know this not true because one of the people I referred had an apt a few days later! She and her office are UNPROFESSIONAL... They LIED to me and my family....
by Wendy xxx.xxx.108.225
May 24, 2017
Was this doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Would you recommend this doctor to others?
I Already Have
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did you feel that your waiting time was acceptable?
Absolutely
by Anonymous xxx.xxx.118.95
June 23, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this doctor to others?
I Already Have
Were the waiting room chairs comfortable at this doctor's office?
Yes
Does the provider's staff maintain a professional appearance?
Definitely yes
by Larry Occhipinti xxx.xxx.211.248
April 28, 2014
I do not have health insurance. Dr Mist took the time to address my list of concerns about my health and gave me options to help fit my budget. The office is clean, the staff is friendly and I would highly recommend her.
by Marnie xxx.xxx.180.135
September 11, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.71.18
September 06, 2013
by Anonymous xxx.xxx.49.84
July 15, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by LB xxx.xxx.181.182
June 20, 2013
Were the waiting room chairs comfortable at this general practitioner's office?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.229.59
May 15, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this general practitioner answer all of your questions?
Every question I had was answered thoroughly
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.220.151
April 29, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.106.151
April 25, 2013
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Map and Directions
1022 Jefferson St, Red Bluff, CA 96080