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Cheryl Thomas, MD

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Cheryl Thomas, MD
Total Wellness Medical Group
(12 Reviews)
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500 S C St Tustin, CA 92780
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider prominently display their diplomas or business license?
Yes
by TB xxx.xxx.91.44
August 22, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
January 16, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this family doctor's staff friendly?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
January 04, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
November 17, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
November 03, 2011
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider late to your appointments?
No, they were on time
by Anonymous
October 28, 2011
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference.
by Sherrita
September 22, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was the waiting area spacious?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
September 07, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this family doctor use current and safe equipment?
Yes
Did this provider listen to your input and concerns?
Yes
Was the waiting area spacious?
Yes, extremely spacious
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
June 28, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
June 02, 2011
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Map and Directions
500 S C St, Tustin, CA 92780