Henry Chai, MD

Henry Chai, MD
Redlands Family Physicians 1520 Barton Rd Redlands, CA 92373
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
4 star average for Recommended
Value
4 star average for Value
Dr. Chai, Vanessa, and Ashley are the most amazing dream team. My parents had their new patient appointments today and could not stop raving about each and everyone of them. Dr. Chai conducted the entire appointment in Chinese, and even stayed through his lunch to get to really know them and their history. Dr. Chai really epitomizes the "family" in family practice. Thank you so much for giving us the invaluable peace of mind that our parents are in good hands!
by Chow xxx.xxx.156.98
November 07, 2018
Was this family doctor friendly?
Friendly Enough
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous xxx.xxx.5.16
January 29, 2013
Dr. Chai takes the time to explain everything and is truly concerned for his patients. Furthermore he promotes preventive health and prods his patients to take care of themselves. He tries to get his patients to eat right, get plenty of exercise and rest. An excellent primary physician.
by Wauchope xxx.xxx.36.8
October 08, 2012
Their office was one of the quietest places I've ever visited. I was able to relax very easily. I will absolutely return. I had an very good experience. The restrooms were well-stocked at this provider's office. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by margaret
February 29, 2012
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. They are always prepared for my appointment and remember everything about me. They always take the time to listen to me. I know they really care about me and what I have to say.
by Anthony Weller
November 09, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
June 27, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did you experience unnecessary pain during your visit?
No
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous
May 16, 2011
Was it easy to make an appointment with this provider?
Yes
Does this provider use current and safe equipment?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider late to your appointments?
No, they were on time
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
April 20, 2011
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous
March 22, 2011
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