Robert Firestone, MD

Robert Firestone, MD
261 W Dana St Ste 100 Nipomo, CA 93444
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Would you recommend this family doctor to others?
No
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Was it clear that this provider takes pride in the appearance of his/her office?
No, I don't think they've ever cleaned it
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
by Anonymous xxx.xxx.111.253
June 25, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.193.155
June 05, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider answer all of your questions?
Yes
by l xxx.xxx.40.160
February 07, 2013
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
January 20, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was the waiting area spacious?
Yes
by Anonymous
December 30, 2011
This place needs to do a better job on appointment setting. Be prepared to wait an hour or longer in the lobby and that's with an appointment. This happens evertime we visit. I've never in all my years experienced this type of wait and now we're going to find a new family physician and take our business elsewhere.
by Jeremy
December 19, 2011
Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. They gave me sufficient information to make a decision about my treatment plan.
by East Prussia
November 30, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
November 21, 2011
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider answer all of your questions?
Yes
by Anonymous
September 21, 2011
Did this provider have reasonable prices?
Yes
by Anonymous
September 15, 2011
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