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John Prosser, MD

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John Prosser, MD
Spring Family Medical Group
(6 Reviews)
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6510 E Spring St Long Beach, CA 90815
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.30.84
January 20, 2014
Was this provider's staff friendly?
Not Really
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.244.108
June 11, 2013
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider seem irritated to be working with you?
No, they were polite
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Were you able to relax during your appointment?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.189.37
December 11, 2012
The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. I got an appointment quickly. I've never had to wait too long. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I wouldn't think twice about sending my friends and family here. They are very good at what they do.
by patientforever
August 31, 2011
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
August 26, 2011
Honestly I have never complained about anyone or any professional group in my life. This would be the first. I am a professional engineer. I asked Dr. Prosser to check certain STD's for me and since I don't like getting blood withdrawn we were going to do it all in one "stick" (meaning they would only have to draw blood once). Dr. Prosser responded without making any eye contact that he would. In fact, he repeated to me what he was going to do. When I returned to review the lab results, he had only checked for one STD, which made the entire visit obsolete. I mentioned that this was incomplete work as to what we agreed on him checking. He would not admit to his mistake at all, nor apologize. Instead, he insulted my intelligence and walked away. I had to track him down to conclude our meeting, which is unprofessional on his part. It was like following an adolescent around (even though he is old and should know better). His partner doctor, Dr. Piety, walked up to me to discuss the situation since Dr. Prosser obviously hid. Dr. Piety insulted my intelligence several times and tried to blame me for their failure. This doctor, Dr. Piety, actually discussed my medical situation in public while degrading me. He said things like quote-unquote "Why are you even getting checked for STD's anyway, are you planning on having sex?" and "Why are you even getting checked in the first place?". He said these things publicly and humiliated me. This was while he was insulting my intelligence and yelling this in a rude manner. These two doctors are extremely arrogant and do NOT give the patient the time of day to listen to their medical problems or requests and can not complete a very serious task. They finally said "we'll just get more blood and run another test". All this means is that the doctors will have to put me through pain again and get paid more money in the process. Doctors Dr. Piety and Dr. Prosser are a discrace to America and should not be practicing. I will take this word to court. Doctors usually believe they are above the common people because they make more money. Well I'm an engineer and will take this claim to court if need be. My comments are 100% true and accurate and I have witnesses. This is NOT a fraudulent review. I'm still being charged for this failed and incompleted task by Dr. Prosser.
by AaronTerrell
July 24, 2009
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Map and Directions
6510 E Spring St, Long Beach, CA 90815