Jing Li, MD, OMD, LAc.

Jing Li, MD, OMD, LAc.
Integrative Medicine, West & East, Family Practice, Acupuncture, Pain management, Nutrition & Herbal medicine 9940 Research Drive Suite 100, Irvine, CA 92618
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Consumer Feedback

(42 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
November 07, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately.
by Christine
October 03, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this family doctor answer all of your questions?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
September 13, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
August 22, 2011
Was the waiting area spacious?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
June 16, 2011
The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified.
by HAPPY PATIENT
May 03, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Would you recommend this provider to others?
I Already Have
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
April 21, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
April 15, 2011
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I've already told my friends and family about the fantastic experience I had there. I went to Dr. Jeng Li for Infertility, she has a record for helping women who have had failed IVF and after her treatment there have been successful pregnancies. She does prescribe a lot of herbs though but she is very nice and professional.
by TA
April 13, 2011
Was this provider late to your appointments?
No, they were on time
by Anonymous
April 11, 2011
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