Kurt Frauenpreis, MD

Kurt Frauenpreis, MD
Southland Medical Clinic 1225 E Latham Ave Ste B Hemet, CA 92543
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Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Staff
2 star average for Staff
Recommended
5 star average for Recommended
Horrible staff, doctor or staff does not follow up with anything. You have to make several trips for x-rays or anything else they send you for because orders and prescriptions will be written wrong. The staff does not know how to greet or treat patients at all. Referrals for procedures needed or other doctors to be seen are not done in a timely manner. The staff does not follow up with contacting the patient to give test results in a timely manner. The patient can have reports and figure out what’s going on by using Google before doctor gets around to saying anything. Then when you're forced to contact the office manager mickey and complain; everything is always were in the process of changing this or that but it’s an excuse because nothing gets changed. They make you feel as a patient you’re not important at all. I would not refer this doctor to anyone at all.
by Anonymous xxx.xxx.129.28
April 21, 2013
Was this provider's office too cold?
Way too cold, I thought I would catch hypothermia
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.58.221
April 08, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did they follow up with you after your appointment?
Yes.
Did you experience unnecessary pain during your visit?
No
Would you recommend this provider to others?
I Already Have
by Anonymous
July 01, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. It is obvious that their office is cleaned regularly. It was fantastic. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by Ginny
June 29, 2011
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