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Neva Monigatti Lake, MD

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Neva Monigatti Lake, MD
Sutter Medical Group
(13 Reviews)
> Get Phone Number & Directions
300 Sierra College Dr Ste 170 Grass Valley, CA 95945
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Never answer the phone. Days to schedule for an apt. For which was weeks out. Rarely saw the dr. Just the PA's who are fresh out of school it seems. 10 minute apt. Told to reschedule another apt for my other concerns. Staff is rude and dismissive. Sustained a MAJOR injury and NEVER did I get any follow-up call. Used to be a great place. What happened IDK. I'll never go back.
by Tonya xxx.xxx.32.126
August 31, 2016
Sometimes I have to wait--but she always sees me if I have to come in unexpectedly. I appreciate that. Very empathetic, intelligent and thorough. Courtney is great too.
by AJ xxx.xxx.252.242
October 01, 2015
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.151.211
September 10, 2014
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
Yes
Did this doctor answer all of your questions?
Yes
Were the staff members able to answer your questions?
Yes
by Anonymous xxx.xxx.196.154
August 08, 2014
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.179.252
December 31, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.252.74
September 30, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.131.187
May 03, 2013
Was this provider's office too cold?
No, it was fine
Did this provider rush your appointment?
No
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Fr Bob xxx.xxx.94.76
November 23, 2012
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.36.45
November 01, 2012
Did you feel safe in this provider's care?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Judy xxx.xxx.192.255
October 22, 2012
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Map and Directions
300 Sierra College Dr Ste 170, Grass Valley, CA 95945