Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. The office was very easy to locate. I didn't have any trouble finding it at all. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.