Manuel Rivera, MD

Manuel Rivera, MD
Chino Hills Medical Clinic 2983 Chino Ave Ste A2 Chino Hills, CA 91709
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Value
4 star average for Value
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider's staff friendly?
Yes, they went above and beyond
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.32.194
April 04, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.155.11
January 25, 2013
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. What I liked was how friendly the doctor and staff were here. I felt welcomed and think I will be returning. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by valley girl
June 27, 2011
Was this provider late to your appointments?
No, they were on time
Did this provider listen to your input and concerns?
Yes
Did this provider have reasonable prices?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
May 20, 2011
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
by Anonymous
March 22, 2011
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