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Andrew Ness, MD

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John Muir Health

Antioch, CA

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Andrew Ness, MD
(4 Reviews)
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3807 Lone Tree Way Antioch, CA 94509
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Was this family doctor's staff friendly?
Yes, they went above and beyond
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Chuck Handwork xxx.xxx.101.130
October 01, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. He helped me through some very rough times in my life over the many years I went to him with amazing sympathy and concern. I will gladly refer him to anyone I know.
by Dog Mom Angus xxx.xxx.247.4
April 09, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous
February 07, 2012
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They are very nice but tend to be overbooked. They should really allow for more time in between appointments. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Dr. Ness is absolutely amazing and most knowledgeable in his field.
by Oakley
March 15, 2011
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Map and Directions
3807 Lone Tree Way, Antioch, CA 94509