Li-Ching Chen, MD.

Li-Ching Chen, MD.
18460 Roscoe Blvd Northridge, CA 91325
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
5 star average for Recommended
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider prominently display their diplomas or business license?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.153.93
October 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Jessica xxx.xxx.74.210
June 05, 2012
They barely had any magazines to choose from, and the ones that were available weren't very interesting. They aren't known for being that good at what they do in my area, but they aren't known for being terrible either. They should probably work on improving their professional reputation. They didn't tell me very much about my treatments' risks and benefits. I still felt like I had to do my own research. The cologne they wore was absolutely terrible and almost unbearable. They should have considered their clients before putting it on. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid.
by Mona Pragr
February 14, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
December 28, 2011
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