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Randolph Jacobs, MD

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Randolph Jacobs, MD
Randy J Jacobs Dermatology
(14 Reviews)
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27640 Encanto Dr Sun City, CA 92586
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Do you feel like this provider's office is well staffed?
Yes
Does this provider maintain a professional appearance?
Absolutely
by Anonymous xxx.xxx.241.122
May 19, 2014
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor's staff friendly?
Yes, they went above and beyond
Would you recommend this doctor to others?
I Already Have
Does this provider return your phone calls?
Promptly
by nancy xxx.xxx.49.156
April 03, 2014
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.236.110
November 13, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office too loud?
No, it wasn't too loud
Was this provider's staff friendly?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.43.5
December 11, 2012
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider have helpful information available online?
Yes, but its hard to find
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
November 17, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
September 28, 2011
I felt very safe in their care. I definitely trust them. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I was confident that they were using the latest treatment methods. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
by Colleen Monahan
September 16, 2011
Does this provider offer flexible appointment times?
Yes
by Anonymous
August 30, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
August 06, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
July 28, 2011
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Map and Directions
27640 Encanto Dr, Sun City, CA 92586