Glenn Ledesma, MD

Glenn Ledesma, MD
California Dermatology Ctr 23525 Golden Springs Dr Ste A Diamond Bar, CA 91765
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
My first visit with Dr. Glenn Ledesma was over 15 years ago and had a very positive experience with both him and his staff.

The offices were clean, everyone is efficient and polite. His staff answered all my questions before making my appointment and were patient with the me. Doc spent plenty of time with me at the end of the day.

At the time I was visiting from out of town and I remember wishing I had this office near me. No one likes going to the doctor but I made it a point to see this doctor whenever I went back to town.
by Regina xxx.xxx.89.78
October 01, 2015
Run, don't walk. Irresponsible in the extreme. They supposedly have offices throughout Los Angeles. They have a centralized appointment center - inluding 323 271 3354/ 626 332 7522 - that is still making appointments for patients to locations that no longer exist. I was in the middle of a treatment program at their Beverly Hills office, I showed up last week to have some pre cancerous lesions removed and the office was closed. A neighboring dental practice reported that they hadn't seen anyone their for at least two weeks. The landlord said they were no longer tenants. The call center staff repeat the same line - that they haven't been advised by Dr Ledesma or American Dermatology Centers - and will continue to make appointments and pass messages on until they are. They gave me a number for the Burbank office which has been disconnected. Needless to say, the messages they pass on are never answered. They may well be maintaining some appearance of continuing to operate for fraudulent purposes.
by Robin G xxx.xxx.16.203
March 24, 2015
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider late to your appointments?
No, they were on time
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider rush your appointment?
No
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.74.149
May 24, 2013
Did this provider answer all of your questions?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.218.26
January 30, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office too loud?
No, it wasn't too loud
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider prominently display their diplomas or business license?
Yes
by B. Bird xxx.xxx.157.54
December 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Judy xxx.xxx.103.206
August 23, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider offer flexible appointment times?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
November 29, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. All of my questions were answered fully during the appointment, which really put my mind at ease. It was extremely informative.
by Lisa
November 28, 2011
I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. Their office was clean enough, nothing special though. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. I was left in the appointment room by myself, but they eventually returned.
by LP
November 16, 2011
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Did this provider have reasonable prices?
No, it was expensive.
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office too loud?
No, it wasn't too loud
Were you able to relax during your appointment?
Yes
by Anonymous
May 16, 2011
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