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Robert Wailes, MD

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Robert Wailes, MD
Pacific Pain Management Prog
(5 Reviews)
> Get Phone Number & Directions
320 Santa Fe Dr Ste 309 Encinitas, CA 92024
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Consumer Feedback

(5 Reviews)
Service
2 star average for Service
Environment
2.5 star average for Environment
Expertise
1 star average for Expertise
Staff
1 star average for Staff
Recommended
1 star average for Recommended
Value
1.5 star average for Value
Refused to treat my chronic back pain due to my CA. legal medical marijuana patient status.
by wothoyt xxx.xxx.217.222
May 26, 2017
Does this provider give unbiased advice?
No. I didn't trust their motives.
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Would you recommend this anesthesiologist to others?
Absolutely Not
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Does this provider welcome questions?
Not at all. They ignored my questions
by Anonymous xxx.xxx.132.253
July 23, 2013
First off besides the basic questions this survery asks Pacific Pain Managment was a NIGHTMARE experience. After having the same doctor for years I had to find a new one and althought I'd seen doctor Wailes back in 1995 I'd say he is either going senile of on the early stages of demensia. After seeing his P.A. Karen Brown a few times I decided to make an app with Wailes just to see if he thought my failed back muscles were recoverable. Well I never got a chance to ask that question as the doctor while talking "At me" not to me proceeded to unload a verbal assault on me for about an hour. At 53 and having a screwed up back for 27 years or so he proceeded to turn me into his verbal punching bag I can only assume because he "was running an hour behind." One thing I know is my back as my previous doctor upon slicing me open to install a new pain pump said my muscles "looked like hamburger." My whole lower back has been in spasm since my first surgery in 1988 and the spasm is what causes the pain.
His practice lumps everyone into the category of drug addict and after years on opiates they tried to stop the 100 micrograms of Fentanyl and Percoset I'd been on for years in a mere months time. I've had a FAILED back for well over a decade and he and his team of stone hearted P.A.'s assumed I was the problem and all I needed was a home excercise program after most of the last 5 years lying horizontal. Well the first physical therapist to truly have a good look at me basically said the exact opposite. Again I as well know my back.
The group does not work with the patient but talks at them and down to them. A clear violation of the Patients bill of Rights state of CA and the patients bill of rights through Scripps of whom he gets some of his punching bags from.
Let me add as I was feeling the effects of having the opiates stripped out of my body in a big way I went back to Karen Brown and asked her to put me back on 50 micrograms of Fentanyl so I could get through the holiday season and make a decision after the first of the year as to how to proceed since I was truly feeling not much was left of my lower back at this point in my life. She gave me 25 micro's of Fentanyl and laughed saying "to bad I am the one writing the percriptions." Now she'll just claim "I am a drug addict and I went off plan and lastly do "you control the pain or does it control you." She is neither equipped or has experienced the kind of pain I live in to make the call. "I do not lay in bed because I want to." For God's sake I spent the first half of my life as an avid surfer, dirt bike rider and athelete with a typ "A" personality.
Pacific pain managements is no more and a bunch of egotistical arseholes with a loon for a director aka WAILES.
Ziggy
by Ziggy
January 05, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
November 02, 2011
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Was the waiting area spacious?
Yes
by Anonymous
September 09, 2011
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Map and Directions
320 Santa Fe Dr Ste 309, Encinitas, CA 92024