Charles Sutter Jr, MD

Charles Sutter Jr, MD
Uc Davis Medical Group 2261 Douglas Blvd Roseville, CA 95661
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Was it easy to make an appointment with this provider?
Yes
Would you refer this provider to a family or friend?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
November 14, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by Marvin Bollin
June 22, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
April 08, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
April 01, 2011
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