Pamela Harford, DO

Pamela Harford, DO
5253 Riverside Dr Chino, CA 91710
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Dr. Harford, Dr. Stockford, and their staff is wondering, very respectful and great bedside manners. I always feel like I am their only patient. My family have been patients of Drs. Harford and Stockford for about 18 years, on and off. We only had to stop seeing them for a period of time where my husband's employer was offering Kaiser, but, as usual, we have returned to being patients again of Drs. Harford and Stockford!
by Bonnie Brinksma xxx.xxx.120.178
November 25, 2014
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this doctor's office?
Yes
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this general practitioner answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.107.153
September 08, 2014
The staff here isn't friendly at all. They don't return phone calls, I feel like I have to be on top of them constantly calling them to confirm they did what they said they were going to do. I felt very unwelcome due to their rudeness. I dont like going there and soon going to change doctors because I dont like how the staff is not helpful at all. The doctor answered all of my questions during the appointment. I was glad to get some useful information. The doctor was very friendly, and made me feel welcome.
by unhappy xxx.xxx.12.214
February 26, 2014
It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I really like the chairs they have in their waiting room. They are high quality and comfortable. They always take that extra step to make me feel special. I always enjoy my appointments here. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by Bonnie Brinksma xxx.xxx.187.182
December 26, 2013
I love Dr. Harford. She is a wonderful doctor and is very competent! But the office staff is the exact opposite. No one calls back even if they say they will.. prescriptions are not always called in on time. Time to clean house!
by Long time patient xxx.xxx.226.210
May 17, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.196.152
May 02, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
February 06, 2012
Was this provider's staff friendly?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was the waiting area spacious?
Yes
by Anonymous
January 09, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
September 20, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
August 23, 2011
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