Kelly Ballew, MD

Kelly Ballew, MD
Ms. 3905 Park Drive #210 El Dorado Hills, CA 95762
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
I really appreciated that they didn't pressure me to schedule my surgery right away, or on a specific day. I was able to schedule it on the day I wanted to, and had plenty of time to think it over. I am beyond happy with my results. They turned out far better than I could have ever hoped for. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They made the extra effort to make sure every question and concern I had was addressed. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by CDW xxx.xxx.247.228
November 05, 2013
Are you satisfied with your results?
Yes! I couldn't be happier!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this cosmetic surgeon's staff friendly?
Yes, they went above and beyond
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.168.176
April 10, 2013
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous xxx.xxx.255.7
January 29, 2013
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Are you satisfied with your results?
Yes! I couldn't be happier!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.204.229
November 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.72.58
August 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Angie xxx.xxx.98.26
July 17, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider pressure you to get unnecessary enhancements?
Not at all! They always respect my decisions
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
March 05, 2012
Did this provider listen to your input and concerns?
Yes
Would you refer this provider to a family or friend?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
February 29, 2012
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than not being listened to or having your questions answered. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. Dr. Rice followed up several times a year after the procedure. It was such a nice gesture that made a huge difference. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I thought it was very kind and professional of them to offer consultations for free. I've hated it when other places have charged me a fortune just for the consultation, but they didn't do that here. Dr. Rice is an artist who has put the care back into healthcare.
by Anonymous
February 10, 2012
Office is beautiful! Staff are liars and cover for incompetent doctor who performs surgical proceedures that he is obviously not qualified to do!! Was told it was my fault my body healed soo poorly and that I am on my own to fix his poor surgical results, which by the way is going to cost me $10,000-15,000-OUCH!!!! Dont bother w this surgeon!! Spend a little more and pay for a good one! AMEN

by Anonymous
November 28, 2011
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