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Kamal Batniji, MD

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Kamal Batniji, MD
(3 Reviews)
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1300 N Vermont Ave Ste 604 Los Angeles, CA 90027
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Consumer Feedback

(3 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Went for the first time and had horrible experience! Would not recommend to anyone!

The Dr. may be nice, knows his stuff and what he is talking about, but it's his office staffs who are just miserable to deal with at times. Sad part is that there is only 1 manager who controls 3 or 4 offices for this doctor so seems like she is overwhelmed with in-house work and therefore doesn't care about the complaints and the patients at all!

Even with the appointment, the wait time is minimum 60-90 minutes. I had to sit in the office and wait 2 hours before the MD finally saw me. On top, the doctor simply ignored my wait time and staff attitude complaints when I told him!

They only validate the parking for 1 hour so you are on your own thereafter.

There are 2 ladies in this office and they are rude, unfriendly, and extremely moody. One day they will be extremely nice but most of the time rudest at its best! Like I said, the doctor doesn't care and there is only 1 manager for 3-4 offices so she doesn't have a time to call or talk to you. My multiple requests to talk to her and even leaving the messages were simply ignored and never returned. On time manager was at the office but she simple denied to talk to me because "She is very busy" per the front staff!

Unfortunately, I had a post surgery bleeding in the middle of the night and went to the ER. I called the office to see when the Dr. can come and see me and was told that he can't come because of his other assignments. When I told them that I have been up since 3 in the morning their rude response was "So is the doctor!" Can you believe this? Interestingly, that evening the doctor did show up and told me that his assignment was in the same hospital! Not sure why the staff told me wrong information and never shown any sympathy!

I called the office and asked them for an itemized invoice and both ladies in this office had no idea on what I was talking about. Both kept giving me run around for a month. Again, my multiple requests to talk to the manager was completely ignored. I finally got one invoice after some time but they sent a wrong one. I had to go through the whole ordeal again for a simple itemized invoice before I finally got the right one.

Overall, not really happy and impressed. I will definitely not recommend and go to this doctor again. At least, not at this office!
by zeropada xxx.xxx.232.105
December 09, 2013
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous xxx.xxx.94.66
April 21, 2013
Are you going to visit this provider again?
Sure
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider's staff friendly?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
by Anonymous xxx.xxx.100.144
January 24, 2013
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1300 N Vermont Ave Ste 604, Los Angeles, CA 90027