Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. It is obvious that their office is cleaned regularly. It was fantastic. Dr. DeYoung is conscientious, thoughtful, considerate...a superb physician that I would recommend to anyone! She is the best.