They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They gave me sufficient information to make a decision about my treatment plan. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.