Jayantkumar Patel, MD

Jayantkumar Patel, MD
Jay Patel Inc 2001 Santa Monica Blvd Ste 985W Santa Monica, CA 90404
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Was this provider's staff friendly?
Yes
Was this provider friendly?
Yes
Were the waiting room chairs comfortable at this eye care office?
Yes
Does this provider use current and safe equipment?
Fairly current
Did the waiting room furniture appear to be clean?
Yes
by Anonymous xxx.xxx.62.153
September 30, 2014
Dr.Patel seemed like a competent doctor. His staff is horrible. I needed cataract surgery. I asked how much it would cost. I had to ask twice. Once in writing which was ignored, and once over the phone. Finally the office manager told me "$2500, well maybe $3000 including the surgery center and the anesthesiologist. But what does it matter your insurance will cover it.". It did matter because I have a large deductible. She did not tell me at that time that I needed a pre-op physical or expensive post-op meds. Two days before the procedure I get a call from the surgery center that their bill alone is over $2500. I ask again in writing for the costs. Once I piece it together I find that it will be $4400 and that doesn't include what it cost me for the physical. Incompetent at best, dishonest at worst.
by MB xxx.xxx.11.204
May 20, 2014
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does the provider's staff maintain a professional appearance?
Definitely yes
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Would you recommend this ophthalmologist to others?
I Already Have
by monk xxx.xxx.78.83
March 20, 2014
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.43.231
October 12, 2013
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's staff friendly?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.184.94
April 13, 2013
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.140.198
January 06, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
February 24, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
November 09, 2011
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