Directory > Providers > Eye Care > Ophthalmologist > CA > Santa Cruz > Robert Jones, MD > Reviews

Robert Jones, MD

Nearby

Ophthalmologists (Eye MDs)

Monterey County Eye Associates

Salinas, CA

Bay Eye Medical Group

Santa Cruz, CA

Joshua Babad, MD

Santa Cruz, CA

Cress Optical Shop

Santa Cruz, CA
Get Featured on Wellness.com > Learn More
Robert Jones, MD
Eye Medical Group-Santa Cruz
(5 Reviews)
515 Soquel Ave Santa Cruz, CA 95062
Add a Review

Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
Value
2.5 star average for Value
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.15.223
November 28, 2012
They answered most of my questions but I could have used more information. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was easy enough to find. I would never visit them again. I was very disappointed. I was even forced to call local police department and have an office to get the glasses for me because they were tried to keep them and won't give me credit for there value. This happen due to the Doctor's and office personal's negligence on not providing my 8 year old boy with the correct glasses prescription. They supplied my son whit glasses that were designed for an adult and refused to take care of this matter, they words were "This is what your son is going to get and take them" They will not replace the frames even was their mistake.
by Jesus B. Maldonado xxx.xxx.3.140
July 05, 2012
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.136.56
May 11, 2012
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
August 09, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
April 21, 2011
Add a Review
Map and Directions
515 Soquel Ave, Santa Cruz, CA 95062