Desert Retina Consultants

Wellness.com Featured Provider
Desert Retina Consultants
Desert Retina Consultants Office

(760) 327-6225

340 S. Farrell Drive Bldg. A, Suite 105 Palm Springs, CA 92262
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.235.111
June 24, 2013
Would you refer this provider to a family or friend?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.15.194
April 07, 2013
They answered my questions and spent time needed with me. I didn't feel like they were trying to rush my appointment at all. They had a nice selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. I was given a polite greeting when I walked in. It was nice to be acknowledged. It was easy to get the appointment time that worked for my schedule. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I am always willing to wait for Dr Chan because I know if I have an emergency he will take the time with me. The time you wait can be long but it is worth it to get one of the top retinal specialists in the world. The outcome of my surgery was amazing and he has been able to keep my vision sharp through shots.
by Jackie xxx.xxx.158.185
January 08, 2013
office wasnt easy to find. staff was busy but not rude. they had been there since 8 am and it was 1030 pm when i got to see the doctor for my proceedure. i asked him during my exam what he was doing and he got irritated that i would even ask. just explaining what you are doing goes along way to making a patient feel safe, secure and confident in the doctor. i tried to talk to him after the proceedure but he just brushed me off.
by eyesore xxx.xxx.244.153
May 01, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the waiting room chairs comfortable at this provider's office?
They were average
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
June 30, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you experience unnecessary pain during your visit?
No
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
May 10, 2011
Was the waiting area spacious?
No, but I can always find a seat
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
March 30, 2011
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Primary Specialty

Ophthalmologist

Practice Desert Retina Consultants
Payment Options American Express, Cash, Check, Financing, Invoice, MasterCard, Visa
Business Hours
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
Sunday:Closed