They definitely care about patient comfort because they have the best waiting room chairs I've ever seen. I could have easily taken a quick nap while waiting for my appointment. They made the extra effort to make sure every question and concern I had was addressed. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have.