Everyone in my community knows that they are the absolute best in the field. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They were very polite and helpful and made sure that I had everything I needed. Their office was nice and quiet. I was worried it would be overly loud but it was fine. They always made sure that I wasn't in any pain.