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Lionel Ng, MD

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Lionel Ng, MD
(4 Reviews)
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2750 E Washington Blvd # Blvd-360 Pasadena, CA 91107
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Consumer Feedback

(4 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
i have been going to dr, Ngs office for years now.... (10) sadly their service has gone down hill, first they opened a new office, and we cannot longer see Dr. Ng. When I asked why we couldnt see him , the nurse says he only sees special patients.... okay thats not very nice..... at the new office they had many drs thru the years so every time we go, we dont know who the dr is. For the past 3 years or so the same dr has been there but not great bed side manners, i have gone many weeks to figure out what was wrong with my son, and after a whole month of going every week, they finally decided to send me to a specialist... dr, did not know what the problem was... today was the last thing for me ant his office, had to drop off a urine sample and when I got there the office was closed ( they closed for lunch between 12-1) but it was 11:40, I knocked on the window because we saw somebody there, and they just plain ignored us. I called the other office to find out why it was closed, and she said the fire alarm went off so the nurses left for lunch earlier, she told me go home and come back at 1... well I dont live in the area and it was 85 degrees the sample will be going bad soon... she said I am sorry ma'm there is nothing I can do, you ll just have to bring another sample another day..... I found that very interesting because all the other business around and next to the office were doing business as usual. This is the last thing for me... I am done with this office.. I hope they get better providing service for the patients.
by johnny xxx.xxx.12.191
June 08, 2015
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does the pediatrician get upset when you seek a second opinion?
Not at all. They encouraged second opinions
by Anonymous xxx.xxx.182.3
February 20, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
January 05, 2012
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
Was this provider's staff friendly?
Yes, they went above and beyond
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
July 27, 2011
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Map and Directions
2750 E Washington Blvd # Blvd-360, Pasadena, CA 91107