Eric Neal, MD

Eric Neal, MD
2767 Olive Hwy Ste 12 Oroville, CA 95966
Add a Review

Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did this provider rush your appointment?
No
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this pediatrician respect your views and opinions on parenting?
Yes, they respected my views and opinions
Does the pediatrician get upset when you seek a second opinion?
Not at all. They encouraged second opinions
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.249.90
November 19, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.42.93
August 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by don xxx.xxx.27.114
April 18, 2012
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
March 05, 2012
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Is this pediatrician patient with first-time mothers?
Yes, they are patient with first-time mothers
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
March 05, 2012
This pediatrician is so kind and has the most wonderful bedside manner. They are really in tune with children and my child is definitely a fan.
My whole experience at this office was above average starting with their very comfortable waiting room chairs to how patient and kind they were to my child. They were just fantastic.
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. It is obvious that their office is cleaned regularly. It was fantastic.
by Holly
February 03, 2012
Did this provider seem irritated to be working with you?
No, they were polite
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Do other parents within your community respect this pediatrician?
Yes, they are respected
by Anonymous
November 30, 2011
Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They consistently dismiss my concerns and accuse me of making problems up. I don't trust them to ever actually look into my concerns and see if they're valid. Every time they left the room, the staff would immediately begin complaining about how much they disliked working there. It made me nervous, and I didn't go back. I felt very rushed. They barely spent two minutes with me and almost completely ignored me. If I could put zero stars I would. Mr. Neal does not deserve to continue to have this job. I DO NOT reccomend him if you value your child's health.
by Anissa
September 30, 2011
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
by Anonymous
September 21, 2011
When we walked into the examining room, I was so happy to see that they had taken the time to make the examining rooms bright and child-friendly. They have really great customer service here. They always put their customers first, regardless of the situation. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. Their equipment was very advanced and sophisticated. I was very impressed!
by Jen Zaki
February 28, 2011
Add a Review