They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. I was given a polite greeting when I walked in. It was nice to be acknowledged. Not only did they answer all of my questions, they also emphasized preventative care and informed me about child safety and nutrition. I was very impressed by how knowledgeable they were, but he definitely submitted his opinions. It was a bit quick but I appreciated that I wasn't kept waiting.