I was impressed by how knowledgeable they were about immunizations. They answered every question I had. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. This was in Feb 2007.He is retired since.