Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I got an appointment quickly. I've never had to wait too long. I saw nothing wrong with this pediatrician's bedside manner. They were nice enough, but my child doesn't really care for them. They are always prepared for my appointment and remember everything about me. I can see now why they specialized as a pediatrician, they were so kid friendly and made my child feel instantly comfortable.