Carol Chappell, MD

Carol Chappell, MD
5 Saint Vincent Cir Ste 200 Little Rock, AR 72205
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Extremely Friendly
Were the waiting room chairs comfortable at this eye care office?
Extremely comfortable; I could have fallen asleep
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Would you refer this provider to a family or friend?
Definitely
by Secci xxx.xxx.105.47
May 01, 2014
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.46.173
March 15, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.218.45
February 06, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.179.249
September 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by judyjudy xxx.xxx.194.13
August 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by William Lindsey xxx.xxx.20.43
March 20, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider give unbiased advice?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider promptly return your phone calls?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
March 12, 2012
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by Anonymous
February 13, 2012
Were the waiting room chairs comfortable at this provider's office?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
February 06, 2012
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Anonymous
August 31, 2011
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