They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. A couple of times they've stayed open a few minutes past their closing time to help me, but most of the time they'll close at their scheduled time whether someone needs help or not. I am going to refer everyone I know here. I absolutely love this place.