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Michael Saitta, MD

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Michael Saitta, MD
Arthritis Center Of The Ozarks
(21 Reviews)
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6 W Sunbridge Dr, The Arthritis Ctr Of Ozark Fayetteville, AR 72703
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Consumer Feedback

(21 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Save time and money by not choosing this doctor! The front office girls are TERRIBLE; rude and unprofessional in all aspects! The nurses were wonderful; the doctor is undeserving of them! Over the course of a few years, the doctor never gave me a clear path to address my original diagnoses, even after repeated appointments and blood work!?!? On one of my last appointments I shared with the nurse that I honestly didn't know what the purpose of my visit was, and guess what, she didn't either!? The doctor explained the appointment was just for us to touch base and discuss any changes!??! Mind you I was just there a few week earlier?! And again, unnecessary blood work to retest on the same things?!! Bottom line, Dr. Saitta seems to be more concerned with his billings than helping his patients. I have since moved to Dr. Toy in Rogers, AR and can't be seen until next year! Unfortunately you don't have many options in the area, but I will tell you the wait for any other doctor is far better than the treatment (or lack of) you'll received from Dr. Saitta.
by Angela xxx.xxx.135.168
May 07, 2015
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider use excessive foul language?
No
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.94.28
August 22, 2013
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was the waiting area spacious?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.177.164
June 11, 2013
Did this provider answer all of your questions?
Some were answered
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous xxx.xxx.53.130
February 01, 2013
Does this provider promptly return your phone calls?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.201.6
January 21, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.182.60
October 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Rachelle xxx.xxx.226.221
August 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.60.56
August 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.117.203
July 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.14.5
June 27, 2012
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Map and Directions
6 W Sunbridge Dr, The Arthritis Ctr Of Ozark, Fayetteville, AR 72703