They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. I was amazed at how knowledgeable and experienced they were in the procedure I wanted done. It was obvious they had been doing that procedure for years. They were very polite and helpful and made sure that I had everything I needed.