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Michael Scanameo

Desert Vista

(5 Reviews)

Office

(480) 507-0600

2540 E Guadalupe Rd Suite 107 Gilbert, AZ 85234

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Consumer Feedback

(5 Reviews)

Service

Environment

Staff

Recommended

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The doctor is great! I need a cataract surgery & was scheduled for June 1st. I needed a preop beforehand but it was missed-the mistake was either by me or, them, Im not really sure, but the day after my preop was supposedly ""scheduled" Leilani was pretty sure it was my mistake and could not be there was so, I tried to reschedule but FOR EVERY DAY THAT I COULD COME IN, all she could say was (like a robot) "THAT IS NOT A PREOP DAY". "THAT IS NOT A PREOP DAY"... I WAS LEAVING THE LAST 2 WEEKS OF MAY OUT OF THE COUNTRY AND MY SCHEDULED SURGERY WAS JUNE 1ST. I asked is she could check with the surgeon to she if they could make an exception to let me come in for a preop on a "regular" day, Monday or Tuesday, but she just kept repeating that those are "not preop days". She adamantly refused to ask or check anything! When I told her I guess this was not going to work out she said "OK, NO OPROBLEM!" WOW! It IS a problem for me Leilani! Thanks for really going out of your way to try to accommodate a patient with an extenuating circumstances that would like to be able to see! She was cold hearted, impersonal, flat, uncaring and someone that should NEVER work in customer service at all! Thanks for nothing! I am ending up having to find another doctor because of this robot like/insensitive person who thinks she belongs working in customer service! I hope the office & the company doesn't mind losing a surgery patient because of her flagrant inaptitude!

by HK xxx.xxx.189.22

May 12, 2023

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Staff pleasant and helpful. Dr. Kahn competent and thorough.

by patient xxx.xxx.252.103

February 14, 2022

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Have been going to Dr Kahn for about 10 years and have been very pleased with all exams and level of service. Dr Kahn listens to your concerns and and gives feedback as to your current conditions. I have diabetes and would highly recommend Dr Kahn foe all of your eye needs.

by JT xxx.xxx.162.81

January 10, 2022

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Office staff is very polite and courteous very clean friendly environment to visit Dr Kahn. Eye is a very lovely man he’s very thorough asks questions and takes time to answer that yet and he may have I would recommend him for your vision care I am a diabetic and if I’m late getting an eye check he very gently remind me how important it is that’s what you want to find a doctor one who cares if you’re maintaining visits or not

by Noni xxx.xxx.130.116

December 31, 2021

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I felt compelled to write about my complete dissatisfaction with Desert Vista Eye Specialist. I went there to have TWO chalazions removed from my right eye. The annoyance of a chlazion is borderline continued madness and I specifically requested that BOTH of these be removed when I was in for the surgery. However, only one of them was removed, which is not what I requested. I was told 2 days later that the other one was merely lanced with instructions of applying heat to shrink it. I followed these instructions and it did not worked.

When there, the doctor didn't even want to do the procedure as they made me wait nearly 2 hours as they were behind and everyone had left for lunch. How incredibly lazy and un-professional! I insisted about the procedure being done and the doctor literally "rolled his eyes" and said "Alright then" in an incredibly sarcastic way. What an awful setting and feeling when your about to have eye surgery by a so called professional. I also specifically mentioned that this was the ONLY opportunity that I would have to have this procedure done as I am limited to only three total doctor visits per year and that this visit would reach that limit. And this guy doesn't want to perform the surgery I'm there for it because he's late for his lunch, and that's not an exaggeration as I overheard them discussing that fact.

During the procedure he extracts one chlazion and then begins on the other and I'm obviously showing discomfort as the Novocain is insufficient in this location. The nurse alarmingly says, "Dr should you administer another injection," in which he returns, "No, I'm done here." So instead of stopping what he's doing, giving me another injection, and finishing the job correctly and removing the 2nd chlazion, he just stops and leaves the other mass in my eye lid, takes his gloves off, and goes to lunch.

Now I'm under the impression that both masses in my eye are extractred, only to my horror to find out three days later after the swelling subsides that there's still one in there. I called to ask why and was told just to put a hot compress on it. Now I'm left in the exact same predicament of this mass in my eyelid, that I was in when visiting this office, and that was over two months ago. Moreover, I have no further insurance to have this issue corrected properly by someone else who is more competent and not so hungry. I found the entire situation very disconcerting and very agitated. Hope you enjoyed your lunch Doctor.

by Anonymous

December 06, 2011

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Map and Directions

2540 E Guadalupe Rd Suite 107, Gilbert, AZ 85234

Website https://www.desertvistaeye.com/doctors/michael-scanameo-md/?utm_source=extnet&utm_medium=yext

Primary Specialty

Ophthalmologist

Practice Desert Vista