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Andrew Kassir, MD

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Andrew Kassir, MD
Valley Colon & Rectal Surgeon
(11 Reviews)
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3501 N Scottsdale Rd Ste 222 Scottsdale, AZ 85251
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Was it easy to find parking at this surgeon's office?
Extremely easy, and close to the entrance
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this surgeon rush your appointment?
No, I was able to ask as many questions as I wanted
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.2.30
October 20, 2013
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Was this surgeon's staff friendly?
Not one bit
Does this provider have helpful information available online?
No, just a basic listings page
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Robin S. xxx.xxx.60.3
September 27, 2013
Did this surgeon use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider prominently display their diplomas or business license?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.114.6
March 14, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.39.50
September 10, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.224.50
July 31, 2012
Did you feel safe in this surgeon's care?
Mostly, I was still a little nervous
by Anonymous
January 18, 2012
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They always return my phone calls right away. I've never had to wait more than 24 hours. They always make sure to return my phone call as soon as possible. They've never left me waiting. They are definitely one of the best surgeons I've ever seen. I was amazed by how knowledgeable they were.
by los
December 18, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
November 07, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you feel safe in this surgeon's care?
Yes
Were you able to get answers to simple questions from this surgeon without scheduling an appointment?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
September 29, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this surgeon thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
March 29, 2011
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Map and Directions
3501 N Scottsdale Rd Ste 222, Scottsdale, AZ 85251