Did this provider leave you unattended for an extended period of time?
                        
                        
                            No, I was always attended to
                        
                        
                            How would you compare this provider to others in his/her field that you have visited?
                        
                        
                            Among the best I have seen
                        
                        
                            Are you confident that this provider will continue working with you until a solution is reached?
                        
                        
                            Yes, I know I can count on them to find a solution
                        
                        
                            Did this provider ever postpone your appointment?
                        
                        
                            Sometimes, a little too often
                        
                        
                            Does this provider adhere to the customer is always right policy?
                        
                        
                            Yes, they listen to all complaints and make every effort to correct the situation.